Warranty or shipping insurance claim

When you want to make a shipping insurance or warranty claim, please use the form below so the responsible people can handle your issue.

Check the oxiti running hours on the display of the controller.

Give an accurate description of the problem.

Please upload photos with the proof of damage or failure. When your case is an insurance claim please sent a photos of all sides of the carton shipping box.
When you require to sent us more files. Please submit the maximum 8 via this form and sent the rest by email once you receive a confirmation email from us.
The max size of each single photo you are able to upload is 5mb.